A dripping faucet, a drain that is slower than it was last month, a water heater that takes longer to recover than it used to: these are the calls that are easiest to put off and the ones that tend to cost the most when they finally get attention. We handle plumbing work throughout New London and the surrounding Waupaca County area, from the small repairs that keep a house running to the larger jobs that come with older pipe systems and hard winters. Straight answers on the phone. Real plumbing work. Quick to respond.
Whether you own a home that has been in the family for decades, manage a rental on the edge of town, or run a small commercial space, the process is the same. Call us, describe what you are seeing, and we scope the job before anything is scheduled. We take calls every day from 8:30 AM to 9:30 PM, including weekends, and emergency calls are welcome within those hours.
A home on a private well operates differently from one on a municipal supply, and the plumbing work reflects that. Pressure tanks lose their charge over time, which shows up as pressure that surges and drops rather than holding steady. A waterlogged tank is a common cause of a pump cycling too often, and catching it early protects the pump. We handle the plumbing side of well-connected systems: the pressure tank, the lines from the tank into the house, and the fixtures and water heaters that run off that supply.
Properties outside the town center often have longer pipe runs between the supply and the fixtures, which means pressure loss is more noticeable and the pipe is more exposed in unheated spaces. Outbuildings, additions built without full drawings, and crawl spaces that see hard cold in the region's winters all add variables that a straightforward suburban job does not have. We work through those situations on the call before the visit, so the scope is clear and nothing gets missed once we are on site.
The cost of a plumbing repair depends on what the fault turns out to be and what has to come apart to reach it. A drain that clears with a standard snake is a different job from one that needs hydro jetting to clear years of buildup. A water heater replacement in a utility room with good access is a different job from one tucked into a crawl space with limited clearance. Those variables move the price, and the only way to give an accurate one is to understand the situation first.
When you call, we ask about the symptoms, the age and type of the fixture or system, and what access looks like. From there we give you the rate on the phone before anything is scheduled. No pressure and no gimmicks, just sound, lasting plumbing. If the job turns out to be more involved than the initial description suggested, that conversation happens before additional work begins, not after.
Water filtration and softener installation follow the same pattern. The right system depends on what is in the water and how the supply is configured. We talk through the options on the call so the quote reflects the actual setup at your address.
A burst pipe or a complete loss of hot water does not wait for a convenient slot. We take emergency calls within our published hours and can tell you what the schedule allows when you call. If you are dealing with active water and need to know what to do right now, shutting the main water supply is the first step, and calling us is the second. We walk through the situation on the phone while the visit is being arranged.
For rental properties, we coordinate access around the tenant's schedule rather than assuming someone will be home. For commercial spaces that need to stay open, we work out the timing on the call so the repair does not shut down the operation longer than necessary. The invoice can go to the property owner or manager rather than the tenant, and we confirm that arrangement before the visit.
We are available every day from 8:30 AM to 9:30 PM. Short-notice calls are welcome, and scheduling is confirmed on the call. Booking a plumbing service call is simple, and it starts with a phone call.
Pressure that has dropped gradually across the house, or that varies between fixtures, usually points to a specific cause rather than a general failure. Mineral buildup inside older galvanized pipe narrows the bore over time. A failing pressure reducing valve affects the whole supply. A partially closed shutoff, a failing pressure tank on a well system, or a compromised supply line all produce the same symptom at the faucet. We trace the cause before recommending a fix, because the right repair depends on where the restriction actually is.
A tankless unit heats water on demand rather than maintaining a stored tank, which suits households that want a more compact setup or have outgrown what their current tank can deliver. Installation involves the supply line, the gas or electric connection, and confirming the venting configuration. We scope that on the call so the visit covers what it needs to, and the price reflects the actual setup at your address.
A backflow preventer stops contaminated water from reversing into the supply. These devices require periodic inspection and occasionally need repair or replacement when they are no longer holding properly. If your supply line has a preventer that has not been looked at in some time, or if you are seeing pressure irregularities that suggest it is not functioning correctly, a service call covers assessing the device and handling whatever the situation requires.
A drain that keeps blocking after being snaked usually has a buildup problem that snaking alone cannot clear. Grease, scale, and debris accumulate along the pipe walls over years of use, leaving a narrowed passage that clogs easily. Hydro jetting uses pressurized water to clear the walls of the pipe rather than just breaking through the immediate obstruction. It is the right approach when a drain has a history of recurring blockages or when the line has not been properly cleaned in a long time.
A refrigerator with a water dispenser or an ice maker runs off a small supply line that connects to the cold water supply. These lines can develop slow leaks at the connection point, kink behind the appliance, or fail at the valve. The damage from a small, slow leak behind a refrigerator can go unnoticed for a long time before it shows up as water damage to the floor or the wall behind it. A small drip is easier to deal with than the water damage it leads to. We handle the supply line, the shutoff, and the connection to the appliance.
Rental properties in a town like New London tend to be older homes with the original pipe systems still in place, which means the calls are often for repairs that have been deferred or for systems that are simply at the end of their useful life. When a landlord or property manager calls, we work out the access situation on the phone: whether the tenant will be home, whether a key is being left, or whether a property manager will meet us there.
The scope and the price are confirmed before the visit, and the invoice goes to whoever the owner or manager directs. If the job uncovers something beyond the original call, that conversation happens before additional work is done. For landlords managing multiple properties in the area, we can coordinate across addresses and work around tenant schedules to keep disruption to a minimum. One call. One plumber. One price, agreed first.
We take plumbing calls throughout New London and the communities around it in Waupaca County. Along with New London, we serve Northport, Hortonville, Shiocton, Dale, and Bear Creek. If you are in the area and not sure whether your address is covered, call us and we will confirm. The process is the same wherever you are: the job is scoped on the call, the price is confirmed before the visit, and the work is carried out locally.
For a full list of the services we offer, the services page covers the complete scope in detail.
Call (920) 949-9789 for a quote on any of them.
Describing the symptoms on the call is genuinely useful. The more you can tell us about what you are seeing, when it started, and what else you have noticed, the better we can scope the job and prepare for the visit. A call where we understand the situation before we arrive is more efficient for both sides.
Opening a boxed-in or enclosed pipe run is part of the work when access is needed. You do not need to do it yourself beforehand. We assess what needs to be opened during the visit and explain the access work before we proceed. Restoring the enclosure afterward is outside our scope, so we flag that clearly before anything is opened.
Trenchless methods are available for certain sewer line repairs and can be the right approach when the pipe is damaged but the surrounding ground makes open excavation difficult or disruptive. Whether it applies to a specific situation depends on the condition of the pipe, the location of the damage, and what the line inspection shows. We talk through the options on the call once we understand what the situation involves.
Yes, clearing the cabinet under the sink gives us immediate access to the supply lines, shutoff valves, and drain connections without delay. It also protects anything stored there from getting wet or moved around during the work. It takes a few minutes and makes the visit more efficient.
Older homes in this part of Wisconsin commonly have galvanized steel pipe that has corroded from the inside, which shows up as reduced pressure, discolored water, and recurring leaks in different locations. Hard water accelerates that process and leaves scale buildup inside water heaters and fixtures. Drain lines in homes of that age can also have root intrusion or settled joints that cause recurring backups.
Whether a permit is required depends on the type of work and the jurisdiction where the property sits. Requirements vary between municipalities and between the city and the surrounding county. We discuss permit requirements as part of scoping the job, and if one is needed, we work through what that involves before the work is scheduled.
Moving a bathroom involves rerouting the supply lines, the drain lines, and the vent stack to serve the new location, which is a significant job. Whether it is practical depends on the layout of the house, where the existing drain stack runs, and what access the floors and walls allow. Call us and describe what you are thinking and we will tell you what the plumbing side of that project involves.
Rural properties often have longer pipe runs, private well systems with pressure tanks, and outbuildings or additions that were not built to a standard layout. Describing the property setup on the call, including whether you are on a well or municipal supply and whether there are any known access limitations, helps us scope the job accurately before the visit. The more detail you can give us upfront, the fewer surprises there are once the work begins.
Most plumbing problems give a warning before they become emergencies. A drain that is slowing down, a water heater that is making noise, a pressure drop that has been getting gradually worse: these are worth a call now rather than a call later when the damage has already happened.
Call (920) 949-9789 and describe what you are seeing.
We give you the rate on the phone, confirm the visit, and handle the rest. There are no forms to fill out and no waiting for a callback.
Everywhere else we go is in our whole service area. We are close by in: Hortonville, Omro, Oshkosh, Shawano.
Below is a quick look at the plumbing work we handle for homes, rentals, and commercial spaces across New London and the surrounding area. Each service is scoped on the call before anything is scheduled, so you know what the visit covers and what it costs before we show up.
Call us at (920) 949-9789 any day between 8:30 AM and 9:30 PM to talk through what you are seeing.
| Type of Job | What the Job Covers | Best For | Good to Know |
|---|---|---|---|
| Frozen & Burst Pipe Repair |
| Homes in New London with pipes in unheated spaces, exterior walls, or garages during cold snaps | After thawing, we pressure test the full line to confirm integrity before closing anything up. A freeze often stresses pipe beyond the visible break. |
| Sewer & Main Line Service |
| Properties with slow drains throughout the house, sewage odors, or a backed-up floor drain | We service the line from the house to the city connection or the point of entry at the tank. Work stops at the line itself. |
| Water Heater Repair & Replacement |
| Households with no hot water, inconsistent heating, or a unit past its useful life | We walk through repair versus replacement options before anything is scheduled, including tank and tankless comparisons. |
Call (920) 949-9789 any day from 8:30 AM to 9:30 PM and describe what you are seeing. We scope the job on the call and give you the rate before anything is scheduled.
(920) 949-9789